Grandiose Hotel & Spa Hanoi, Hanoi
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Key details
About the Hotel
9-11 Lieu Giai, Ba Dinh,
Hanoi,
Vietnam,
Ha Noi Municipality
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Room
Max:
2 persons
540 sq. feet
Bed options:
1 King Size Bed
Landscape view
Shower
Sauna
room details
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Junior Suite
Max:
2 persons
595 sq. feet
Bed options:
1 King Size Bed
Landscape view
Shower
Sauna
room details
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Premium Room
Max:
2 persons
465 sq. feet
Bed options:
1 King Size Bed
Landscape view
Shower
Sauna
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
- Children's play area
Spa & Leisure
- Garden area
- Spa & wellness center
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Hot spring bath
- Public Bath
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
9-11 Lieu Giai, Ba Dinh,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
9-11 Lieu Giai, Ba Dinh,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Monuments and Landmarks
Ho Chi Minh Mausoleum
1.3
mi
Quoc Tu Giam Street Dong Da District
Temple Of Literature
1.4
mi
Museums
Vietnam Museum of Ethnology
1.3
mi
Parks
Thu Le Zoo Hanoi
3300 ft
Museums
Hoa Lo Prison
2.2
mi
Pagoda
One Pillar Pagoda
1.4
mi
Lake
West Lake
1.5
mi
54 Lieu Giai Street
Lotte Observation Deck
3300 ft
Museums
Vietnam Military History Museum
1.7
mi
Museums
Ho Chi Minh Museum
1.4
mi
Square
Ba Dinh Square
1.4
mi
Castle
Thang Long Imperial Citadel
1.6
mi
Pagoda
Tran Quoc Pagoda
1.7
mi
Parks
Hanoi Botanical Garden
1.4
mi
Museums
Vietnam Fine Arts Museum
1.5
mi
1 Bach Thao Ba Dinh
Presidential Palace Historical Site
1.3
mi
Mall
Lotte Center Hanoi
3300 ft
Ngoc Khanh Lake
3300 ft
Pagoda
Quan Thanh Temple
1.5
mi
Palace
Presidential Palace
1.3
mi
So 1 Ngo Bach Thao
Ho Chi Minh's Stilt House
1.4
mi
Machinco Building
3800 ft
National Cinema Center
1.3
mi
Monuments and Landmarks
Hanoi Flag Tower
1.6
mi
Stadiums
Hang Day Stadium
1.4
mi
Hanoi Stadium
1.4
mi
Shopping Area
Lotte Department Store
3300 ft
55 Hoang Hoa Tham Ngoc Ho
Huu Tiep Lake and the Downed B-52
1.4
mi
Museums
B52 Victory Museum
1.4
mi
Nearby
Embassy of Japan
800 ft
Restaurants
Joma Bakery Cafe
600 ft
38 Lieu Giai
Hai San Pho
700 ft
48 Lieu Giai
Top of Hanoi
1600 ft
54 Lieu Giai Street
Kamon - Japanese Restaurant
1000 ft
104 Van Phuc
Ngon Ngon Restaurant
900 ft
54 Lieu Giai Street
Pizza 4P's Phan Ke Binh
1200 ft
05 Phan Ke Binh Ba Dinh
Tim Ho Wan
1500 ft
54 Lieu Giai Street
Daikon Foods
1100 ft
24
The Lounge Sky
1500 ft
54 Lieu Giai Street
Pizza 4P's Lotte Center Hanoi
1300 ft
54 Lieu Giai Cong Vi
Delica Hans
1600 ft
54 Lieu Giai Street
Reviews and Ratings
Reviews from guests about their experience.
54%
loved their spa retreat and can’t wait to return.
5.4/10
Guest rating
Rooms
6.6
Location
7.8
Service
8.4
Dining
8.0
Lloyd
United States of America,
March
2025
5.4/10
My stay at the Grandiose Hotel & Spa was filled with highs and lows. The location was convenient, being close to the city center, and the staff were generally very friendly and accommodating. However, I did encounter some issues with the room, including a musty smell and inconsistent water pressure.
Rooms
5.0
My initial experience with the room was negative due to a musty smell. While I received an upgrade without charge, the compact space made it difficult to maneuver my belongings.
Service
7.0
The staff were polite and helpful. Special thanks to Hồng Hạnh for being supportive during my stay. Yet, I faced some frustration with the late-night room service which stopped at 10 PM and was unwilling to take my order just before closing.
Location
8.0
The hotel's proximity to the city center is excellent. I appreciated having nearby shops and the Lotte Center for easy access, even for short walks after hours.
Dining
7.0
Breakfast was decent, with a variety of options. I found the dining experience to be enjoyable overall, but some aspects could be improved.
Facilities
5.0
While the hotel provides various facilities like housekeeping and tours/ticket assistance. I encountered issues with the water heating and was disappointed with the lack of response from the front desk.
Michelle
United States of America,
February
2025
6.2/10
I had a mixed experience at Grandiose Hotel & Spa. The hotel is very clean and the breakfast was quite good, making it a decent place to stay. However, the room I was in had a musty smell, and I encountered issues with room service. It was a relief to return to the hotel after a day of exploring, but some aspects need improvement.
Rooms
7.0
The room was spacious, but it had an unpleasant musty smell that was hard to ignore. I appreciated the size and the bathroom, but it overall felt like it lacked some amenities expected from a higher-rated hotel.
Service
7.0
The staff were friendly and helpful, particularly during my breakfast experience. However, I did face some frustrations when it came to room service. They declined my order at 9:50 PM, which seemed a bit early, especially after a long day.
Location
6.0
The hotel's location is convenient for my needs, being near the Lotte Center, which made it easy to find places to eat. Though, it’s on a busy street, which made it less ideal for leisurely walks around once everything closed.
Dining
8.0
Breakfast was decent with a good selection of fresh fruits. I enjoyed starting my day with a variety of options, but I would have liked more quick dining options available throughout the day.
Facilities
6.0
The hotel has several convenient services like laundry and airport shuttle, but the spa facilities left much to be desired. They felt below standard, which was disappointing given the hotel’s spa branding.
Troy
United States of America,
January
2025
5.6/10
My stay at the Grandiose Hotel & Spa was mixed. The hospitality from the staff was excellent, truly a home away from home. However, I faced some issues with the room quality, particularly with the smell and water pressure. Despite these drawbacks, the location and cleanliness were definite highlights.
Rooms
7.0
The room was upgraded to a Premium Room with a lovely balcony, which was a nice surprise. However, I encountered a musty smell that took some time to adjust to and the water pressure was quite low in the shower.
Service
10.0
The service was excellent, especially from staff like Hồng Hạnh, who provided helpful support. All the staff members were courteous, making the experience more enjoyable.
Location
9.0
The hotel is conveniently located close to the city center, which made it easy for me to explore. There are plenty of restaurants nearby, including Western options, which I really appreciated.
Dining
8.0
Breakfast was decent and included in the stay, which was great. The dining options cater to various tastes, including vegetarian meals prepared by Chef Hung.
Facilities
7.0
Facilities like room service were available, though I wished it was more flexible as it closed at 10 PM. Overall, the hotel was clean and well-maintained, despite some minor setbacks.
Ed
United States of America,
December
2024
5.0/10
I had a great stay at the Grandiose Hotel & Spa. The staff were incredibly supportive and made me feel welcome right from the start. The location was convenient, though I did need to take a cab to explore the Old Quarter, which was a little inconvenient. Overall, it provided a solid experience with some room for improvement.
Rooms
7.0
My room was nice and spacious, but I did notice a slight musty smell initially. The bathroom was well-designed and allowed for a comfortable stay.
Service
8.0
The service was generally excellent; the staff were friendly and attentive, especially the ladies at breakfast who remembered my preferences. However, I did experience some delays when I needed assistance with a maintenance issue.
Location
7.0
The hotel is located about 20 minutes from the city center, requiring a cab to reach the Old Quarter, which costs 70-100 dong. It’s nice to have shops and restaurants nearby, making it convenient for dining options.
Dining
9.0
I enjoyed the breakfast buffet, which offered a wide variety of options each morning. There were also local dining options nearby, including some great vegetarian selections.
Facilities
8.0
The hotel provided a good range of facilities including room service and travel assistance, but the limited room service hours were a bit disappointing.
Kimberly
United States of America,
December
2024
5.2/10
I had a nice stay at Grandiose Hotel & Spa, with super friendly staff and a clean, comfortable environment. The included breakfast was pretty great, but there were a few issues like the low water pressure in the shower and a musty smell in my room. Overall, it was a good experience, though a couple of things could’ve been better.
Rooms
7.0
The rooms were clean and comfy, but I noticed a musty smell in mine, which took a bit to adjust to. The water pressure was pretty low as well, which was a little annoying.
Service
10.0
The staff were great, really helpful and courteous, especially including folks like Ha and Chef Hung who catered to my dietary needs.
Location
9.0
The hotel's location was fantastic; it’s close to local shops and has interesting spots to stroll around, especially when everything else is closed.
Dining
8.0
Breakfast was included and pretty decent overall. The dining staff were also really helpful.
Facilities
7.0
Facilities were decent, though room service ended pretty early, which was a bit of a bummer for late-night cravings. Overall, it had most things I needed.
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